Voice agents that don't sound like voice agents.
Hania voice agents answer the phone, hold a natural conversation, and get the whole thing done on the call. They handle interruptions, call your tools mid-sentence, and pass to a person the moment it's needed. Low enough latency that it feels like talking to someone, not waiting on a machine.
How it sounds real
The difference between a demo and a real conversation.
Low latency
It starts answering almost as soon as you stop talking. Speech in, thinking, and speech out run as streams, so nothing waits for a full sentence to finish. Round trips land under 300 milliseconds.
Realtime and classical models
Pick a realtime speech-to-speech model for the most lifelike calls, or a streaming speech-to-text pipeline when you want tighter control. It's the same agent underneath, either way.
86 voices, 70+ languages
Choose from 86 natural voices across the leading speech providers, in more than 70 languages. Preview them and set one per agent.
It lets you interrupt
Cut in and it stops, listens, and adjusts, the way a person does. If a caller trails off or goes quiet, it waits a beat, then gently checks in.
Live tool calls
It looks up the order or books the table while it's still speaking, with a natural "let me check that for you" instead of dead air.
PII redaction
Card numbers, national IDs, and personal details are caught on the fly and kept out of what gets stored.
On the phone
Answer the calls coming in. Place the ones going out.
Buy a number inside Hania and your agent is live on the line, taking inbound calls and making outbound ones. When a call needs a person, it transfers to a teammate or any outside number without dropping the caller.
- Real phone numbers you search, buy, and manage right in Hania.
- Inbound and outbound calling, from the same agent.
- Warm transfer to a human, or to any external number, mid-call.
- Calls over WhatsApp and Messenger too, handled by the same agent.
After the call
The work doesn't stop when they hang up.
Every call leaves a full transcript. From it, Hania writes a short summary, reads the sentiment, and records the outcome, plus any fields you define. Then it can act on its own: log the call to your CRM, send a follow-up email, or hand the transcript to another agent to finish the job.
- A complete transcript of every call.
- Summary, sentiment, and outcome, in the structured fields you choose.
- Post-call actions: log to a CRM, send an email, fire a webhook.
- A follow-up agent that reads the transcript and does the next step for you.
Deploy it your way
A phone number, a widget, or an API call.
Hania doesn't force one shape on you. Put your agent on a phone number, drop a click-to-call voice widget on your site, or start a call from your own systems over the API.
- A phone number for inbound and outbound calls.
- A one-line voice widget, so people can talk to your agent right in the browser over WebRTC.
- An API to place a call or trigger an agent from your stack.
# Have your voice agent place an outbound call curl https://app.hania.ai/api/v1/calls \ -H "Authorization: Bearer $HANIA_API_KEY" \ -d '{ "bot_id": "bot_01HZ3K7", "to_number": "+14155550123" }' # The agent dials out and runs the call, then leaves you a # transcript, a summary, and the outcome to act on.
What people build
From inbound support to outbound follow-up.
Customer support
Pick up in under a second and resolve refunds, account questions, and order tracking on the call, no queue and no hold music.
Lead qualifier
Qualify and book inbound leads around the clock, then push them into your CRM with the full transcript and the details that matter.
Outbound follow-up
Check in with customers, recover abandoned carts, confirm appointments, and run reminder calls. Set the pace and let it work through the list.
Triage and routing
A front-of-line agent that gathers context, runs a few tools, and routes to the right team with the case already summarized.
In-app voice copilot
An assistant inside your product for voice navigation, dictation, and hands-free actions, fast enough to feel native.
Concierge and front desk
Bookings, reservations, and questions, in over 70 languages. Patient with the caller who needs a minute, polite with the one who doesn't.