Teams shipping real AI to real customers.
From a 12-person startup to a multinational hotel group, here's what teams have built on Hania.
Featured · Customer support
"94% of tickets resolved without a human."
Northwind replaced their entire macro library and tier-1 support team's workload with a Hania chat agent that searches their help center, refunds Stripe charges, and updates Shopify orders — all without escalation.
"Hania handles 94% of our support tickets without a human ever touching them — and the ones it escalates come with full context already. Our team is focused on actual issues instead of triage."
Voice concierge across 14 properties in 4 languages. Handles bookings, room service, and 24/7 multilingual front desk.
Internal operations agent for a 200-person CPG company. Ops team built every custom tool themselves — none of them write code.
Voice qualifier for inbound sales. Picks up under a second, books demos in Salesforce, pushes the lead summary to AE Slack.
HIPAA-compliant patient triage for a dental network. Books, reschedules, sends pre-appointment instructions in EN/ES.
Developer support copilot inside their docs site. Searches 4,000 pages and runs live code examples to answer accurately.
Outbound voice agent for B2B win-back. Calls churned accounts, qualifies revival intent, books CSMs.
In their words
What teams say after launching.
"We tried building this ourselves on raw model APIs for four months. Hania got us to production in eleven days — and the voice quality alone makes it worth it."
"The custom tool builder is what sold us. Our ops team built an inventory lookup tool in fifteen minutes — none of them write code. That's the real unlock."
"Our voice agent picks up calls in 4 languages without a stumble. Guests literally ask us if it's a real person. That's both a compliment and a slightly weird endorsement."
"We measured this carefully. Hania bots handle 94% of tier-1 tickets and our CSAT went up four points. That doesn't usually happen when you automate something."