Use case · WhatsApp templates

Run your message templates by just asking.

An AI assistant that works on your WhatsApp Business number when you ask. It lists your templates with their review status and quality, explains why one was rejected and how to fix it, drafts new ones with you and sends approved templates to customers who agreed to hear from you.

Start free See how it works
●Free to start ●Works for you, not your customers ●Never guesses a status ●Asks before it deletes
Template Manager
Example conversation · you and the agent, in Hania
Which of my templates were rejected?
One was rejected. Here's where all three stand:
order_shippedUtilityApproved
appointment_reminderUtilityApproved
spring_saleUtilityRejected

Why: the category doesn't match the content. It's a promotion, so submit it again as Marketing.

Create a template to confirm appointments
Here's a draft. Shall I submit it to Meta for review?
appointment_confirmationUtility · English (US)Draft
Hi {{1}}, your appointment at Lumen Studio is confirmed for {{2}}. Reply here if you need to change it.
Yes, submit it
Done. It's in review with Meta now. Ask me any time and I'll check its status.
Send order_shipped to +14155550123, they opted in
Sent.
order_shippedSent to +1 415 555 0123

What it does for you

Your templates, without the menus.

Ask in plain words and it does the work on your number. It works for you and your team, not for your customers.

Every template at a glance

It lists your templates with their review status and quality, read from Meta each time.

Rejections explained

It tells you why a template was rejected and how to fix it.

New templates, drafted with you

It writes a draft with you, or starts from one of Meta's ready-made templates, and submits it for review when you say so.

Sends when you ask

It sends approved templates, and free text within 24 hours of a customer's last message.

Only people who agreed

It only messages people who agreed to hear from you.

Asks before big changes

It asks you before it deletes, archives or copies templates, and it never guesses a template's status.

Prefer to click? Everything it does is also on the Templates screen in Hania.

How it works

A few short steps, with the assistant beside you.

Set it up in a chat with the Hania assistant, or on your own with the setup screens.

Sign up free

Create your account and you'll land right in the setup for this agent.

Tell it about your business

Your business's name, and if you like, what you do, when you're open and anything else it should know when it drafts templates.

Connect your number

Click Connect with Facebook. In the pop-up window you sign in, pick your business and number, and verify it with the code Meta sends. There's no token to copy.

Ask it something

"Which of my templates were rejected?" is a good first question.

Read the guide for every step →

What it needs

Only your WhatsApp connection.

It works on your number through the WhatsApp connection you make in setup. It doesn't need a channel, because it doesn't chat with your customers.

WhatsApp connection · required

Questions

Things business owners ask.

No. It works for you, in Hania. Your customers only receive the messages you ask it to send.
Only to people who agreed to hear from you. It sends templates Meta has approved, and free text only within 24 hours of the customer's last message.
No. It asks you before it deletes, archives or copies templates.
It reads the status from Meta each time before it tells you, and never guesses. A new template is reviewed by Meta before it can be sent.
Meta has to approve a new number's display name before it can send.
Meta bills template messages to your own WhatsApp account, by category and country. Hania's own usage is billed as shown on our pricing page.

Ask, and your templates are handled.

Sign up free, connect your number, and ask which of your templates were rejected.

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WhatsApp is a trademark of WhatsApp LLC. Hania is not endorsed or sponsored by WhatsApp.