Use case · WhatsApp calls

Every call answered, even when you're busy.

An AI receptionist for your WhatsApp business number. It picks up calls with a natural voice, greets callers as your AI assistant and answers questions about your hours, location, services and prices from the information you give it. When someone needs a person, it takes a message and emails it to your team, or gives the caller your contact details if you haven't connected email. It answers your WhatsApp messages too.

Start free See how it works
●Free to start ●Calls and messages ●Says it's your AI assistant ●Takes messages for your team
Brightside Physio
Example call · WhatsApp · email connected
A customer is calling
Answered by your AI receptionist
  1. AssistantHi, you've reached Brightside Physio. I'm their AI assistant. How can I help?
  2. CallerAre you open right now?
  3. AssistantYes, we're open until 6pm today, at 14 Harbour Street.
  4. CallerHow much does a consultation cost?
  5. AssistantA first consultation is $80 and takes about 45 minutes.
  6. CallerCan someone call me back about my appointment? It's Sam Lee.
  7. AssistantOf course, Sam. I'll email your message to the team now.
  8. Emailed to your teamSam Lee would like a call back about their appointment.

What it does for callers

A friendly voice that knows your business.

Customers can call you or message you on WhatsApp, and either way they get an answer.

It picks up

It answers WhatsApp calls to your business number with a natural voice.

Answers from your information

Your hours, location, services and prices, from what you add during setup.

Honest about being an AI

It greets every caller as your AI assistant, and it only helps with your business.

Takes a message

When a caller needs a person and you've connected your email, it takes a message and emails it to your team. Without email, it gives the caller your contact details.

Messages too

The same assistant answers the WhatsApp messages people send your number.

No guessing

When the answer isn't in your information, it says so and gives your contact details.

How it works

A few short steps, with the assistant beside you.

Set it up in a chat with the Hania assistant, or on your own with the setup screens.

Sign up free

Create your account and you'll land right in the setup for this agent.

Tell it about your business

Your business's name, what you sell or do, how callers can reach a person, where to email messages (optional), and anything else it should know.

Connect your number

Click Connect with Facebook. In the pop-up window you sign in, pick your business and number, and verify it with the code Meta sends. There's no token to copy.

Turn on calling

Switch on Calling for the number in Hania. WhatsApp allows calls once the number's messaging limit is 2,000 or more.

Call it from your phone

Call or message your own number on WhatsApp, ask what your customers would, and hear the answers for yourself.

Read the guide for every step →

What it needs

Only your WhatsApp number.

Email is optional: connect it and the agent emails your team the messages callers leave.

WhatsApp number · required Email · optional

Questions

Things business owners ask.

No. When a caller needs a person and you've connected your email, it takes a message and emails it to your team. Without email, it gives the caller your contact details.
When the caller hangs up, or after a silence.
Yes. It greets every caller as your business's AI assistant, and it only helps with your business.
WhatsApp only turns calling on for numbers whose messaging limit is 2,000 or more. Until then, the agent still answers your WhatsApp messages.
No. It answers calls and messages from your customers. It doesn't call or message anyone first.
Not yet. A number that's in the WhatsApp Business app on a phone can't be connected at the moment.

Stop missing calls.

Sign up free, connect your number, and give it a call from your own phone.

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WhatsApp is a trademark of WhatsApp LLC. Hania is not endorsed or sponsored by WhatsApp.