Chat that actually finishes the job.
Not a glorified FAQ. Hania's chat agents search your knowledge, call real tools, run multi-step workflows, and hand off to a human cleanly when the customer needs one. Drop them anywhere with a single line.
What makes it different
Chat that goes beyond Q&A.
Knowledge-aware
Hybrid retrieval (semantic + BM25 + reranker) over your docs, help center, Notion, or Confluence. Citations attached to every answer.
Real actions, not just answers
Refund a charge, change a shipping address, reschedule a meeting. Whatever your tools can do, your chat agent can do.
Clean human handoff
When the agent escalates, your support team gets the full thread, an auto-summary, structured intent, and customer sentiment — no context lost.
Memory that respects scope
Per-user, per-bot, per-workspace memory with audit trail. Customers don't have to re-explain themselves on the third visit.
Embed anywhere
One <script> tag for web. Native SDKs for iOS, Android, React Native. First-class Slack and Microsoft Teams installs.
Rich responses
Markdown, code, file attachments, inline images, quick-reply chips, action buttons, embedded tool results. Renders cleanly on any device.
Install
One script tag.
You're live.
Customize colors, copy, position, and voice mode from the dashboard. Changes go live without a deploy.
- ~14kb gzipped, no dependencies, lazy-loaded. Never blocks rendering.
- Match your site's theme automatically, or pin to specific colors.
- Server-side rendering compatible. Works with Next, Nuxt, Astro, Remix.
- WCAG 2.1 AA compliant. Keyboard nav, screen reader labels, reduced motion.
<!-- Drop on any page --> <script src="https://cdn.hania.ai/v1/widget.js" data-bot="bot_01HZ3K7" data-mode="auto" defer ></script> <!-- That's it. The widget appears in the corner. -->