Account & billing

Billing & top-ups

Hania runs on a prepaid balance. You add funds, usage draws them down, and you can automate top-ups so you never run dry. Everything lives on the Billing page.

Spending money is the workspace owner's job. Owners, admins and viewers can all see the balance, plan and usage, but only an owner can top up, change the plan or manage cards. Members don't see the Billing page at all. See roles.

Your balance

Your account balance is the prepaid pool that covers usage: both pay-as-you-go usage and any overage beyond a plan's allowance. The Billing page shows your current balance and recent usage.

Adding funds

Top up by credit card or PayPal. Card payments are handled inside the payment provider's secure form; card details never touch Hania. After a payment completes, your balance updates shortly. You can tick "save this payment method" to reuse it later.

Auto top-up

Set auto top-up to add a fixed amount whenever your balance falls below a threshold, using a saved payment method. It keeps agents running without manual refills. Enable it once you've saved a method.

Saved methods & history

Manage saved payment methods (set a default, remove one) and review your full transaction history on the Billing page. You can filter transactions and export them as CSV for your records.

Running low

If a subscription charge can't be collected, the workspace goes past due and Hania retries; left unresolved it may be suspended, pausing service until you top up or update your card. Metered API calls also surface this. For example, the Chat API returns a 402 with a billing code when service is paused or the balance is exhausted. Keep a buffer (or auto top-up on) to avoid interruptions.