Bookings in the chat. Reminders the day before.
An AI assistant on your WhatsApp number that answers questions about your services, prices and hours, checks your open times in Calendly and sends a link so customers book themselves. Add the reminders agent and each customer gets a WhatsApp reminder the day before.
Two agents, one job
One helps people book. The other reminds them the day before.
The Appointments Assistant works in the chat with your customers. Daily Appointment Reminders is optional and works by itself once a day.
Real open times
It checks your open times in Calendly, so the times it offers are the ones your calendar has free.
A link to book
It sends a Calendly link and the customer books themselves. It never books, cancels or changes an appointment for anyone.
Answers from your information
Your services, prices and hours, from what you add during setup. For anything it can't do, it gives the customer your team's contact details.
A reminder the day before
Once a day, the reminders agent finds tomorrow's appointments in Calendly and sends each person a WhatsApp reminder with your approved template.
Only people who asked
It only messages people who gave their WhatsApp number on your booking form, and never sends the same reminder twice.
A report every time
It tells you what it sent and what it skipped. Ask it "Who was skipped and why?" whenever you like.
How it works
A few short steps, with the assistant beside you.
Set it up in a chat with the Hania assistant, or on your own with the setup screens.
Sign up free
Create your account and you'll land right in the setup for this agent.
Tell it about your business
Your business's name, what you offer, how customers can reach a person, where to email handoffs (optional), and anything else it should know.
Connect Calendly
Paste a personal access token from your Calendly account, so it can see your open times and make booking links. Where to find it.
Connect your number
Click Connect with Facebook. In the pop-up window you sign in, pick your business and number, and verify it with the code Meta sends. There's no token to copy.
Add reminders (optional)
Add a question that asks for the customer's WhatsApp number to each of your Calendly event types. Then set up the reminders agent with your time zone, that question, your approved reminder template and the time to send each day.
Message it from your phone
Send your own number a message, ask for an appointment, and see the replies for yourself.
What it needs
Your WhatsApp number and Calendly.
Calendly gives it your open times and booking links. The booking agent can also answer on Messenger and Instagram, as well as or instead of WhatsApp, but reminders always go out on WhatsApp, so they need your number. Email is optional: connect it and the agent can email your team when a customer needs a person. For reminders you also need a reminder template that Meta has approved.
See it on Messenger or on Instagram.
Questions
Things business owners ask.
WhatsApp is a trademark of WhatsApp LLC. Hania is not endorsed or sponsored by WhatsApp. Calendly is a trademark of Calendly LLC.